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This dealership has the absolute worst customer service in the world, and they will never see one of my vehicles again.
I work in a very large company employing nearly 3000 people in area and I will spread the word for sure.
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,, I left my Duramax with them for for warranty work on the emissions system.
They said no problem and assured me there was a new Silverado loaner truck waiting for me.
I came to the dealer in a snowstorm looking to pickup the loaner, which was a total lie, cuz they only has a small car, and the parts for my truck still haven’t been ordered like they told me were.
I have tried many times to get this dealership to fix my both my cars and they NEVER do a thing but make it worse.
I spoke with a Autonation representative that he informed me that he works for Autonation and not the dealership.
Auto Nation has 22,000 employees and had .52 billion in revenue in 2013.He told me that this dealership is the worse our of all of them and they will not hire good smart people.He told me that fire employees every month because they dont do there job.Today Auto Nation is the largest automotive retailer in the United States and is the leading provider of new and pre-owned vehicles.The company owns and operates 266 dealerships across America selling 32 different manufacturing brands in 15 states.